Our Confidentiality Policy

Under Bill 25 modernizing legislative provisions as regards the protection of personal information, users of the Chapaubaines.com website will find here the identity of the parties involved in this policy implementation and monitoring:

Owner: CHAP Alliance inc – NPO – 1280 Du Palais Ave, Saint-Joseph-de-Beauce, QC G0S 2V0

Creator: LAKE HOUSE GROUP

Publication Manager: CHAP Alliance Inc.

The publication manager is a legal person.

Personal Information Manager: François MASDOUA – fmasdoua@chapalliance.com

Webmaster: François MASDOUA – fmasdoua@chapalliance.com

Host: Godaddy Corporate Headquarters 2155 E. GoDaddy Way Tempe, AZ 85284 USA

Publication credits: CHAP Aubaines

Privacy statement

At CHAP Aubaines, we respect the privacy of our customers and we are committed to protect the personal information they share with us. This privacy statement explains our current practices to ensure that your personal information is protected.

Types of personal information we collect

We may collect the following types of personal information from our customers: name, email address, mailing address, phone number, payment information, and order history.

How we use your personal information

We use the personal information we collect from our customers for the following purposes:

• Process your orders
• Improve our website and our products/services
• Communicate with you for marketing purposes, such as special offers and product updates

Sharing your personal information

We do not sell or rent our customers' personal information to third parties. We will only share your personal information to third parties in the following cases:

• To fulfill an order or provide a service, we may need to share your personal information with third parties such as carriers or payment service providers.
• If required by law, we may be required to share your personal information with third parties, such as law enforcement or tax authorities

Security of your personal information

We take security measures to protect your personal information against loss, misuse, unauthorized access, modification and destruction. We use security technologies such as SSL encryption to protect your payment information.

Access to your personal information

You may ask us to provide you with a copy of your personal information held by us at any time. You can also ask us to edit or delete your personal information by contacting us at orders@chapaubaines.com.

Changes to our privacy statement

We reserve the right to modify this privacy statement. All changes will be effective immediately.

Use of cookies

When you visit our website or use our mobile application, your information may be saved in cookies installed by us or by third parties on your computer, tablet or mobile phone.

This section explains what a cookie is, what privacy-enhancing technologies we use, how we use them, and how you can make choices about these technologies.

Hypertext links and cookies

The CHAP Aubaines website contains hypertext links to other sites, authorized by CHAP Alliance. However, CHAP Alliance can not verify the content of these websites, and therefore assumes no responsibility on this matter.

Browsing on the CHAP Aubaines website may install cookie(s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but records information about the computer's navigation on a website. This data is intended to make future navigation easier on the same website, and to evaluate attendance.

Refusal to install a cookie may make it impossible to use specific services. However, the user can refuse to accept cookies:

Internet Explorer: Select the tool button (pictogram in the form of a cog at the top right), and then select Internet options. Select the Privacy tab, and choose Block all cookies. Confirm with OK.

Firefox: At the top of the browser, click on the Firefox button, and select the Options tab. Select Privacy. Use the drop-down menu to select custom settings. Uncheck the box to disable cookies.

Safari: Click on the menu icon (symbolized by a cog) in the top-right corner of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on Content settings. In the “Cookies” section, you can block all cookies.

Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top-right corner of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on Preferences. In the "Privacy" tab, you can block all cookies.

Use of Google Analytics

The Chapaubaines.com website uses Google Analytics, a measurement tool of online audience.

Using cookies, Google Analytics collects information about your navigation on this site, which is stored on servers in the United States, among other locations around the world. Google may disclose this information to third parties when required to do so by law or when such third parties process the data on its behalf.

The information collected by the tool might be the pages you visit, the date, time, duration and frequency of your visits as well as the links on which you click. Your computer's operating system and language, the name of your Internet service provider, and your geographical location (region) are also part of the information collected. Your IP address is also collected, but it is anonymized (truncated) to ensure the confidentiality of your information. The anonymization of an IP address prevents the identification of an Internet user.

Google only uses the information collected to generate statistics and reports on navigation on the website, which allows the government to improve its electronic service delivery. Google will not, under any circumstances, link the information collected on this website with any other data it has collected.

If you wish, you can prevent Google from collecting your navigation information by installing the Google Analytics opt-out browser add-on on your computer.

Applicable law and attribution of jurisdiction

Any dispute relating to the use of the CHAP Aubaines website is subject to Quebec provincial law and Canadian federal law. Exclusive jurisdiction is given to the competent courts.

Main laws concerned

• Bill 25 (September 22, 2022) - New provisions protecting the privacy for Quebec residents
• Bill 64 (2021) An Act modernizing legislative provisions as regards the protection of personal information
• RSC Privacy Act (1985)

Contact us

If you have any questions or concerns about our privacy policy, please contact us at orders@chapaubaines.com.